Re: Thread 2: 60-day issue

[Karl Denninger <karl@Mcs.Net>]

> At 7:35 PM +0000 12/27/96, Daniel Kaplan wrote:
> 
> > >here's the problem -
> > >
> > >  Joe's Grocery owns (for example) buyfoodonline.com, which they have
> > >had for over a year now. They do good business selling groceries to
> > >neighbourhood clients online and having them delivered. They have a
> > >chain of grocery stores up and down the state which gives them a
> > >very good area of coverage.
> > >
> > >  Jane's Grocery sees this and realizes that because of a great idea
> > >that Jane had last night, she could do it much much better. She
> > >applies for betterfoodonline.biz, but is told that she cannot use
> > >it for 60 days. Jane now has a 60-day wait before she can compete,
> > >through no fault of her own. She will immediately question the
> > >registrar as to why they are placing this restraint on her trade.
> > >Jane has no existing domain from which to add a 3LD, so that
> > >avenue is not open. Jane knows that a random domain is not only
> > >hard to remember, but will be changed in 60-days anyway, giving her
> > >no options.
> >
> > I'm puzzled by this argument. You mean, Jane takes less than 60 days in
> > designing her web site, putting her catalog online, devising the
> > necessary arrangements to process orders and payments online, prepare her
> > advertising campaign?.. I'd like to meet this Jane.
> >
> 
> We've done this in under two weeks for one publisher (10,000+ pages of
> magazine archives), and three weeks for a fortune 1000 company (1000+
> pages plus ODBC to database). It wasn't that hard in 1994/95 when you
> only needed to worry about graphics, HTML & DNS and they all paid real
> money. Now frames, shockwave and java have placed an unhealthy
> exponential curve on the development process and every AOLuser with an
> HTML-in-a-week book will bid on a web site for college credits.

We've had dozens of REAL businesses come to us with a DNS request and web
server setup forms -- and expect to be on the NEXT DAY.

We can accomplish this today.

Many of them have WORKING pages online within 24 hours of that point in
time, and many of them are also highly professional in appearance. 

We are a fairly large (~500 web servers online) web server outfit as well 
as an access provider.

A 60-day wait will decimate our sales in this area and place a 60-day HOLD
on our ability to sell and deliver the services that OUR CUSTOMERS want to
buy.

There is absolutely no reason to do this.  Right now we can turn up a web
server in under 15 minutes.  The domain requires a full day to come back and
be "live" due to the NIC's stupidity (they don't do incremental updates).

If you register in .CORP, on the other hand, we can have you confirmed in
under one hour, and online in 4.  

Guaranteed.

Now THAT's customer service.

--
-- 
Karl Denninger (karl@MCS.Net)| MCSNet - The Finest Internet Connectivity
http://www.mcs.net/~karl     | T1's from $600 monthly to FULL DS-3 Service
			     | 99 Analog numbers, 77 ISDN, Web servers $75/mo
Voice: [+1 312 803-MCS1 x219]| Email to "info@mcs.net" WWW: http://www.mcs.net/
Fax:   [+1 312 248-9865]     | 2 FULL DS-3 Internet links; 400Mbps B/W Internal