InterNIC,

[Sascha Ignjatovic <sascha@isoc.vienna.org>]

http://www.news.com/News/Item/0,4,13485,00.html

..

                  ...But for the second time
                  this summer, the Internet's official
                  domain registry, InterNIC, has
                  undermined WebCom's service by putting
                  its Net address on hold, leaving thousands
                  of sites inaccessible this weekend.
..


                  "The InterNIC does not have the
                  customer service infrastructure in place to
                  run a 'mission-critical' service like this. It
                  is absurd that they are the single point of
                  failure for DNS for the entire Internet, yet
                  if there is a technical problem there is no
                  way a person can contact them outside
                  their help desk hours to get it resolved, or
                  even to inform them that it occurred," he
                  said today.

..